Enterprise Features
Built for Production

Production-ready RAG chatbot with enterprise features, modern tech stack, and comprehensive security

Core Features

Advanced RAG Technology

Retrieval-Augmented Generation ensures 85%+ accuracy by grounding answers in your actual documents

  • Vector database for semantic search
  • Multi-model AI support (GPT-4, Claude, etc.)
  • Context-aware response generation
  • Automatic relevance ranking

Source Citations

Every answer includes document name and page number - build trust with verifiable information

  • Document name + page number
  • Clickable source links
  • Confidence scores
  • Multiple source aggregation

Enterprise Security

NIST-compliant architecture with SOC 2 readiness and OWASP protection

  • Encryption at rest & in transit
  • Role-based access control (RBAC)
  • Audit logging & compliance
  • Secure coding practices

Production-Ready Code

Clean TypeScript & Python with comprehensive documentation and testing

  • TypeScript strict mode
  • Python type hints
  • Comprehensive test coverage
  • Detailed code documentation

Multi-Format Support

Train on PDF, Word, Excel, PowerPoint, web pages - we handle the processing

  • PDF with OCR support
  • Office documents (Word, Excel, PPT)
  • Web pages & HTML
  • Plain text & Markdown

Multi-Channel Deployment

Web widget, Slack, Microsoft Teams - deploy where your users are

  • Embeddable web widget
  • Slack integration
  • Microsoft Teams bot
  • API for custom channels

Analytics Dashboard

Track popular questions, identify knowledge gaps, measure user satisfaction

  • User adoption metrics
  • Question analytics
  • Knowledge gap detection
  • ROI calculation

RESTful API

Comprehensive API with documentation - integrate anywhere

  • Chat interaction endpoints
  • Document management API
  • User management API
  • Analytics data export

Your Infrastructure

Deploys to your AWS account - you control data, security, and compliance

  • Deploy to your AWS account
  • Full data ownership
  • Custom security policies
  • Compliance control

Complete Ownership

Full source code, no licensing fees, modify freely - you own it forever

  • Full source code access
  • No recurring licensing fees
  • Modify and extend freely
  • Commercial use allowed

Technical Specifications

Frontend Stack

  • Next.js 16 (App Router)
  • React 19 with TypeScript 5
  • Tailwind CSS 3.4 for styling
  • Framer Motion for animations
  • Fully responsive design

Backend Stack

  • Python 3.11+ with FastAPI
  • PostgreSQL with SQLAlchemy ORM
  • Redis for caching & sessions
  • AWS Bedrock for AI models
  • Vector database support

Infrastructure

  • AWS deployment (your account)
  • Infrastructure as Code ready
  • Auto-scaling capable
  • CloudWatch monitoring setup
  • S3 for document storage

Security & Compliance

  • NIST Framework aligned
  • SOC 2 ready architecture
  • OWASP Top 10 protection
  • TLS 1.3 encryption
  • RBAC & audit logging

Integration Capabilities

ConvoAI can be integrated with your existing tools and workflows

💡 Note: Integrations are available as custom add-ons and are not included in base packages. Contact us for pricing and implementation details.

Document Sources

  • Google Drive
  • SharePoint
  • Confluence
  • Notion
  • Dropbox
  • Local Files

Communication Channels

  • Web Widget
  • Slack
  • Microsoft Teams
  • REST API
  • Custom Channels

CRM & Support Tools

  • Salesforce
  • HubSpot
  • Zendesk
  • Intercom
  • Freshdesk
  • Custom CRM

Analytics & BI

  • CSV/Excel Export
  • REST API
  • Tableau
  • Power BI
  • Looker
  • Custom BI

Custom Integration Services

Need a specific integration? Our team can build custom connectors for your unique requirements.

Integration pricing starts at $1,500 and varies based on complexity. Contact us for a detailed quote.

Frequently Asked Questions

Ready to Get Started?

Schedule a 15-minute demo to see all features in action