The Technology Behind
Accurate AI Answers
RAG (Retrieval-Augmented Generation) is the breakthrough technology that eliminates AI hallucinations and delivers 85%+ accuracy improvement
What is RAG?
RAG combines the power of large language models with your specific documents to provide accurate, verifiable answers
Retrieval
Searches your document database to find the most relevant information for each question
Augmentation
Combines retrieved information with AI's language understanding capabilities
Generation
Generates accurate answers based on your actual documents, with source citations
How RAG Works: Step-by-Step
Professional Asks a Question
"Find all cases where Smith v. Jones was cited in contract disputes involving force majeure clauses"
The question is converted into a semantic vector. Graph RAG also extracts entities (Smith v. Jones, force majeure) and relationship types (CITES, INVOLVES).
Multimodal + Graph Search
RAG searches vector database AND traverses graph relationships to find connected cases
Found via Graph: Johnson v. Acme Corp (2019) CITES Smith v. Jones, INVOLVES force majeure...
Found via Vector: Contract_Analysis_2021.pdf, Page 47 - "Following Smith v. Jones precedent..."
AI Generates Cited Answer
The AI synthesizes findings from both vector search and graph traversal with full citations
"I found 3 cases citing Smith v. Jones in force majeure contexts: Johnson v. Acme Corp (2019, 7th Cir.) established that pandemic events qualify; Martinez v. GlobalTech (2020, 9th Cir.) extended this to supply chain disruptions..."
Sources: Johnson_v_Acme_2019.pdf (p. 12), Martinez_v_GlobalTech_2020.pdf (p. 8), Contract_Analysis_2021.pdf (p. 47)
RAG vs Traditional AI
| Feature | Generic Generative AI Assistant | RAG-Powered ConvoAI |
|---|---|---|
| Data Source | General internet training data | YOUR specific documents |
| Accuracy | 60-70% (often hallucinates) | 85-95% (grounded in facts) |
| Source Citations | ❌ No citations | ✅ Document name + page number |
| Company Knowledge | ❌ Doesn't know your business | ✅ Expert in YOUR policies |
| Updates | ❌ Outdated training data | ✅ Real-time document updates |
| Compliance | ❌ Can't verify answers | ✅ Audit trail with sources |
Why RAG Matters for Your Business
85%+ Accuracy Improvement
Generic AI Assistants guess and hallucinate. RAG retrieves actual facts from your documents.
- Eliminates hallucinations
- Provides verifiable answers
- Builds customer trust
Compliance & Audit Ready
Every answer includes source citations - perfect for regulated industries.
- Complete audit trail
- Source document tracking
- Regulatory compliance
Always Up-to-Date
Update your documents, and the AI instantly knows the new information.
- Real-time document updates
- No retraining required
- Version control built-in
Company-Specific Intelligence
The AI becomes an expert in YOUR business, not generic knowledge.
- Knows your products/services
- Understands your policies
- Speaks your brand voice
Advanced Document Processing
Enterprise-grade document intelligence that handles any document type, format, or condition
Intelligent OCR
Automatically processes scanned documents, handwritten notes, and image-based PDFs with advanced optical character recognition
- Scanned contracts and legal documents
- Handwritten medical records and notes
- Legacy documents and archives
Advanced Entity Recognition
Automatically identifies and extracts key entities from your documents including people, organizations, locations, dates, and domain-specific terms
- Recognizes 15+ entity types automatically
- Builds knowledge graphs from relationships
- Industry-specific entity models available
Intelligent Re-Ranking
Multi-stage retrieval with advanced re-ranking ensures the most relevant information surfaces first
- Semantic relevance scoring
- Context-aware result ordering
- Weighted scoring for precision
Document Versioning
Complete version history tracking ensures you always know which version of a document was used for each answer
- Automatic version tracking on updates
- Audit trail of document changes
- Point-in-time document retrieval
Multi-Format Support
Process any document format with intelligent format detection and conversion
- PDF, Word, Excel, PowerPoint
- Plain text, HTML, Markdown, CSV
- Images (PNG, JPG) with OCR
Optimized Storage & Retrieval
Enterprise-grade vector storage with optimized indexing for lightning-fast search across millions of documents
- Millisecond-speed similarity search
- Efficient memory utilization
- Scales to enterprise document volumes
Complete Document Lifecycle Management
From ingestion to deletion, every stage of your document's lifecycle is tracked, audited, and optimized
Ingestion
Upload documents in any format. Automatic format detection, OCR for scans, and metadata extraction
Processing
Intelligent chunking, entity extraction, relationship mapping, and vector embedding generation
Versioning
Track all document versions, updates, and changes with complete audit history and rollback capability
Deletion
Complete cascade deletion removes documents and all associated data while maintaining referential integrity
Why Lifecycle Management Matters
Compliance
Complete audit trail of all document operations for regulatory requirements
Data Hygiene
Automated cleanup prevents orphaned data and ensures database integrity
Performance
Optimized storage and retrieval keeps search fast even with large document volumes
Frequently Asked Questions
Ready to See RAG in Action?
Schedule a 15-minute demo and see how RAG technology delivers accurate, cited answers from your documents