Complete Control & Visibility
Into Your AI Transformation

Gain complete visibility into your AI chatbot's performance, user behavior, and business impact with our comprehensive analytics dashboard

Why the Admin Dashboard Matters

Most AI chatbots are a black box. You deploy them and hope they work. ConvoAI gives you complete visibility and control.

Full Visibility

See exactly how your AI is being used, who's using it, and what questions they're asking

Complete Control

Manage users, set permissions, configure alerts, and maintain compliance with full audit trails

Measure ROI

Track time saved, tickets reduced, and calculate exact ROI of your AI investment

Dashboard Features

User Analytics

Track who's using your AI, how often, and which departments are adopting fastest

  • Active users by department
  • Adoption rate over time
  • Power users vs casual users
  • User engagement trends
User Analytics Dashboard
Total Active Users1,247
Adoption Rate78%
Avg. Sessions/User12.3
Real-Time Activity
Sarah Johnson
Asked about refund policy
Mike Chen
Viewing product specs

Session Monitoring

See real-time and historical chat sessions with full conversation context

  • Live session tracking
  • Session duration and depth
  • User satisfaction scores
  • Conversation flow analysis

Chat History & Audit Logs

Complete audit trail for compliance and quality assurance

  • Full conversation history
  • Source document citations
  • User access logs
  • Exportable for compliance
Audit Log Sample
2024-01-15 14:23:45
User: john@company.com
Action: Viewed chat history
Source: Refund_Policy.pdf
2024-01-15 14:22:10
User: sarah@company.com
Action: Asked question
Accuracy: 95%
Active Alerts
Knowledge Gap Detected
5 users asked about "international shipping" - no document found
High Adoption
Sales team adoption reached 90%!

Smart Alerts System

Proactive notifications help you identify issues before they become problems

  • Knowledge gap detection
  • Accuracy threshold alerts
  • Usage spike notifications
  • Custom alert rules

AI Transformation Tracking

Measure the business impact of your AI investment

  • Support ticket reduction
  • Employee time saved
  • ROI calculation
  • Cost savings tracking
ROI Dashboard
Tickets Reduced-68%
Time Saved245 hrs/month
$28,500
Monthly Savings
Export Options

Reporting & Export

Generate reports for stakeholders and integrate with your BI tools

  • Custom report builder
  • Scheduled reports via email
  • BI tool integration (API)
  • Export to CSV, Excel, PDF

Real-World Use Cases

Monitor AI Transformation

Track how your organization is adopting AI and identify departments that need more support

  • •See which teams are power users
  • •Identify training opportunities
  • •Measure adoption velocity

Ensure Compliance

Maintain complete audit trails for regulatory requirements in healthcare, finance, and legal industries

  • •Full conversation history
  • •Source document verification
  • •Access control logs

Identify Knowledge Gaps

Discover what questions users are asking that your documents don't answer

  • •Most asked unanswered questions
  • •Document coverage analysis
  • •Content improvement recommendations

Calculate ROI

Prove the value of your AI investment with concrete metrics and cost savings

  • •Support ticket reduction
  • •Employee time saved
  • •Cost per conversation vs human agent

Frequently Asked Questions

Ready to See the Dashboard in Action?

Schedule a 15-minute demo and see how the admin dashboard gives you complete control over your AI transformation